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Here at KNUQO we believe in a swift turnaround and aim to process all orders recieved before 14:00 GMT between Monday to Friday.

UK Orders

Royal Mail First Class Postage

All UK orders quality for FREE delivery.

  • Orders below £19.99 will be send using a 2nd Class services. Customers can pay a charge of £2.49 to send order their order using a faster 1st Class service instead.
  • Orders over £19.99 will be sent using a 1st Class service.
  • Orders over £50.00 must be sent to the confirmed billing address.
  • Royal Mail aim to deliver 93% of 1st Class mail within one working day and 98% of 2nd Class mail within three working days of posting, however, it may take up to 5 working days for you to receive your item. 

Royal Mail Special Delivery (Only Guaranteed Next Day Delivery)

We offer Royal Mail Special Delivery service for a flat rate fee of £8.00, this is regardless of the value of the purchase.

  • The only service which we can guarantee next day delivery in the UK is via Royal Mail Special Delivery which will be delivered by 1pm on the following working day
  • Please ensure your order is received by 2pm on weekdays to ensure next day delivery.


International Orders

Royal Mail Airmail

For international orders we use Royal Mail International Airmail service, however lead time differs from country to country. Typically the Royal Mail aim to deliver Airmail packages within 3 to 10 working days. Orders above £50.00 must be shipped to your confirmed billing address.

EU charges

Order Value Shipping Cost
Under £19.99 £4.00
£20.00 - £49.99 £5.00
Over £50.00 £8.00

Rest of the World Charges

Order Value Shipping Cost
Under £19.99 £8.00
£20.00 - £49.99 £12.00
Over £50.00 £15.00



All the products we sell are fully guaranteed, and if there is any fault with your order please let us know within 24 hours. If the product is faulty, we will cover postage charges to send the item back to us, and once we have tested the product we will issue the refund along with postage charges. We require 7 days to process refunds.


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